Delivery & Returns

Delivery
Product orders placed after 3.00pm will be despatched on the next working day and posted Tracked and Recorded Delivery via Royal Mail. Orders placed on a Saturday or Sunday will be despatched on the Monday.
You can choose between First Class Tracked and Recorded Delivery for £4.00 or Second Class Tracked and Recorded Delivery for £3.00 and will be sent as a small parcel.

Returns
We hope you will be delighted with your purchase. However, if for any reason you are not, we are happy to offer you a full refund.

Please return your order to us within 14 working days from purchase if it is unwanted and 30 days if any of the goods are faulty. Please return unopened, unused and in original condition. In the interests of hygiene we are unable to accept any items that have been used or with broken seals.

We reserve the right to refuse a refund if your item(s) are non-saleable. It is our customers’ responsibility to cover the initial cost of a return shipment. Please ensure a tracked service is used and a tracking reference and receipt is kept for proof of purchase. We will credit any returns shipping costs back to you once the order refund is approved and processed.

All online purchases must be returned to:

BeHappyBox, 72 Caister Road, Great Yarmouth, Norfolk, NR30 4DP